Measuring and Enhancing the Student Experience

Measuring and Enhancing the Student Experience provides relevant information for international stakeholders on how to use student experience and other performance measures to assess quality outcomes. Student experience measures are increasingly used to assess the quality of learning and teaching in higher education, and governments in many countries have introduced national surveys to assess the quality of student experience, with results of these surveys available in the public domain for students to make informed choices on where to study. In the past, student survey results in Australia were also used to allocate performance based funding. And, government funded agencies in various countries are also using the results of these surveys in quality audits or reviews. At the institutional level, measures of student experience are used as performance indicators to assess strategic planning, learning, and teaching plans. Survey results are used to set new targets in the review of plans and priorities, helping institutions identity areas of good practice and those that need further improvement. This book is based on the Australian experience as presented by two academics that have project managed student feedback in several Australian universities and undertaken significant research in the area. Provides both practical experience and research findingsPresents a diverse range of topics, ranging from broader student experience issues, analysis of government policies in Australia on student experience, the changing context of student evaluations, nonresponse to surveys, staff and student engagement, ideal frameworks for student feedback, and more Contains data taken from the unique Australian experience with changing government policies and reforms relevant to the Asia-Pacific region