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Healing Big Betrayals and Every Day Hurts. Dr Harriet Lerner has been studying apologies for more than two decades, namely, why some people won't give them. Now she offers compelling stories and solid theory that demonstrates the transformative power of making amends and what is required for healing when the damage we've inflicted (or received) is far from simple. Readers will learn how how to craft a meaningful apology and avoid signals of insncerity that only deepen suffering.
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