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Free delivery for orders over 69.99€

Air Rage

Name: Air Rage
Brand: Taylor & Francis Ltd
SKU: 15237337
Price: 38.42 EUR
Availability: InStock
Author: DAHLBERG
ISBN: 9781138256736

DAHLBERG

Language

English

Book Paperback

Publishers Taylor & Francis Ltd, November 2016

This book introduces a new Human Factors concept that includes the air passenger as an integral part... Full description

Libristo code: 15237337

93 b

38.42 €

75.14 лв

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This book introduces a new Human Factors concept that includes the air passenger as an integral part of the aviation system. It develops a revised Reason Model on Human Error that applies its principles to the prevention of passenger misconduct, with a focus on organizational issues affecting the interface between the air passenger and the airlines. It also builds a synergistic model addressing the traditional conflict between safety and service objectives. Incorporating a diffusion of air traveller tension, a Passenger Risk Management Model leads to a strategic approach for reducing incidents of Air Rage.