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Communicating with Customers

Service Approaches, Ethics and Impact

Language EnglishEnglish
Book Hardback
Book Communicating with Customers Wendy S.Zabava- Ford
Libristo code: 03191612
Publishers Hampton Press, January 1997
This volume suggests new directions for researching and improving communication practices in a varie... Full description
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50.26 €
98.30  лв
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This volume suggests new directions for researching and improving communication practices in a variety of service contexts and provides clear guidance for organizations wishing to initiate and evaluate their efforts to improve practices with customers.

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About the book

Full name Communicating with Customers
Author Wendy S.Zabava- Ford
Language English
Binding Book - Hardback
Date of issue 1997
Number of pages 176
EAN 9781572731400
ISBN 9781572731400
Libristo code 03191612
Publishers Hampton Press
Weight 431
Dimensions 230

Categories

Economics, Finance, Business & Management > Business & Management > Sales & marketing > Customer services
Reference, Information & Interdisciplinary subjects > Interdisciplinary studies > Communication studies
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