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How Customer Engagement and Customer Participation Affect Customer Satisfaction in the Professional Services Industry

Language EnglishEnglish
Book Hardback
Book How Customer Engagement and Customer Participation Affect Customer Satisfaction in the Professional Services Industry Wendy Gillis
Libristo code: 24764867
Publishers Dissertation Discovery Company, September 2019
Abstract: Several studies have examined the relationship between customer participation and customer... Full description
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52.56 €
102.81  лв
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Abstract: Several studies have examined the relationship between customer participation and customer satisfaction of service delivery and provider (Lovelock and Young, 1979, Zeithaml, 1981, Mills & Morris, 1986, Benapudi and Leone, 2003, Chan, Yim, and

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About the book

Full name How Customer Engagement and Customer Participation Affect Customer Satisfaction in the Professional Services Industry
Author Wendy Gillis
Language English
Binding Book - Hardback
Date of issue 2019
Number of pages 114
EAN 9780530008516
ISBN 0530008513
Libristo code 24764867
Publishers Dissertation Discovery Company
Weight 558
Dimensions 216 x 280 x 8

Categories

History & Archaeology > History
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