Contact
How to shop
Delivery
Shopping guide
English
30 b
Up to 30 days for returns
Customers also purchased
'Brilliant . . . empowers you to create real behaviour change and lasting trust.' - Nir Eyal, bestselling author of Hooked_____________________________________________________________We all give feedback every day of our working lives. But all too often, a fear of awkward conversations leads us to hold back or say the wrong things.Let's Talk can change that. Dr Therese Huston, a world-leading expert on workplace communication, explains how to deliver feedback effectively and with confidence. She begins with the building blocks of all good feedback: siding with the other person, listening first, stating your good intentions, and working out what kind of critique your team wants most. Next, she describes the six practical tools you need to deliver constructive feedback: from what to say if you meet resistance, to how to ensure unconscious bias doesn't leak into your appraisal.The result is a step-by-step plan to help anyone to improve performance, trust and morale. It will make a once-dreaded task feel natural._________________________________________________________'Research, relevant stories, and actionable frameworks that we can all apply to turn feedback into a personal superpower.' - Julie Zhuo, bestselling author of The Making of a Manager
About the book
English
Give this book today
It's easy
1 Add to cart and choose Deliver as present at the checkout 2 We'll send you a voucher 3 The book will arrive at the recipient's addressYou might also be interested in
/
Paperback
26.51
€
51.84 лв
/
Paperback
26.87
€
52.55 лв
