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Managing Information Quality

Name: Managing Information Quality
Brand: Springer-Verlag Berlin and Heidelberg GmbH & Co. KG
SKU: 01561619
Price: 108.72 EUR
Availability: InStock
Author: Martin J. Eppler
ISBN: 9783540314080

Increasing the Value of Information in Knowledge-intensive Products and Processes

Martin J. Eppler

Language

English

Book Hardback

Libristo code: 01561619

Publishers Springer-Verlag Berlin and Heidelberg GmbH & Co. KG, March 2006

The 2nd edition of this book shows how the quality of information can be improved in such knowledge-... Full description

Libristo code: 01561619

263 b

108.72 €

212.63 лв

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The 2nd edition of this book shows how the quality of information can be improved in such knowledge-intensive processes as on-line communication, strategy, product development, or consulting. The text offers proven principles for applying information quality management to a variety of information products. Case studies show how information quality management can increase satisfaction of knowledge workers and information consumers. Includes much new material.What makes information useful? This seemingly simple and yet intriguing and complicated question is discussed in this book. It examines ways in which the quality of information can be improved in knowledge-intensive processes (such as on-line communication, strategy, product development, or consulting). The book proposes a conceptual framework to manage information quality for knowledge-based content, presenting four proven principles to apply the framework to a variety of information products. Five in-depth company case studies show how information quality can be managed systematically in order to increase the satisfaction of knowledge workers and information consumers. The book uses frequent diagrams and tables, as well as diagnostic questions and summary boxes to make its content actionable.