Doesn't suit? No problem! You can return items for up to 30 days
You won't go wrong with a gift voucher. The gift recipient can choose anything from our offer.
Up to 30 days for returns
Mediation Theory and Practice, Third Edition introduces you to the process of mediation by using practical examples that show you how to better manage conflicts and resolve disputes. Authors Suzanne McCorkle and Melanie J. Reese help you to understand the research and theory that underlie mediation, as well as provide you with the foundational skills a mediator must possess in any context, including issue identification, setting the agenda for negotiation, problem solving, settlement, and closure.
New to the Third Edition: