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Summary: Amaze Every Customer Every Time

Language EnglishEnglish
Book Paperback
Book Summary: Amaze Every Customer Every Time
Libristo code: 39507803
Publishers Business Book Summaries, September 2016
The must-read summary of Shep Hyken's book: "Amaze Every Customer Every Time: 52 Tools for Deliverin... Full description
? points 35 b
14.36 €
28.09  лв
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The must-read summary of Shep Hyken's book: "Amaze Every Customer Every Time: 52 Tools for Delivering the Most Amazing Customer Service on the Planet".This complete summary of the ideas from Shep Hyken's book "Amaze Every Customer Every Time" shows how you have a competitive edge when you amaze your customers every time they deal with you, regardless of the state of the economy or the dynamics of the marketplace in which you operate. In his book, the author explains that there are five elements that are necessary for creating customer experiences that amaze: great leaders, culture, tools, service and community. This summary details each of these elements and provides advice on exactly how to improve them.Added-value of this summary:• Save time• Understand key concepts• Expand your knowledgeTo learn more, read "Amaze Every Customer Every Time" and discover the key to leaving customers amazed after every interaction.

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About the book

Full name Summary: Amaze Every Customer Every Time
Language English
Binding Book - Paperback
Date of issue 2016
Number of pages 44
EAN 9782511044957
ISBN 2511044951
Libristo code 39507803
Publishers Business Book Summaries
Weight 55
Dimensions 120 x 180 x 4

Categories

Economics, Finance, Business & Management > Business & Management > Business communication & presentation
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